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Head of Operations

Salary & Benefits
£45000 - £55000 + Bens

Seniority Level


Employment Type

Job Functions

Newquay - Cornwall

Job Description

Cornwall Air Ambulance has been flying for over 30 years, attending nearly 29,000 missions to  those in need of urgent medical attention. They are tasked to over 1000 missions every year  and their crews bring lifesaving critical care throughout Cornwall, the Isles of Scilly and beyond. 

April 2020, saw the arrival of their brand new AW169 helicopter, a lifesaving ‘Emergency  Department’ for the skies. 

Saving lives is the charity’s mission. Despite the pandemic, illness and injury have not been put  into lockdown, and it was incredibly important that the charity operations adapted quickly to  make sure the crew and helicopter responded to those in their hour of need. 

It costs £5m per year to run the charity which is funded through the amazing generosity of their  supporters. Key to raising the £5m each year is the success of their seven retail stores, Charity  lottery, relationship with key sponsors and the many events and functions run throughout a  normal year. 

By joining their incredible team you can be part of the future to help sustain and grow the  income of the charity, so “Future lives depend on you”.

Head of Operations

Newquay (HQ) £45000- £55000 pa + benefits 

This is a unique opportunity to become a key member of the leadership team and become the Head of Operations for one of the most prominent charities in Cornwall. The Head of Operations is a pivotal role for the Charity and is responsible for ensuring the operations and premises of the Trust are safe, compliant, effective, efficient and sustainable. You will also facilitate the day to day management of the operational crew and will be the primary Charity interface with our clinical, aviation and governance providers. 

Reporting to the CEO, responsibilities will include;

  • Ensure efficient and effective operations across the Trust’s Helicopter and care services
  • Manage all contracts for the helicopter and helicopter provider
  • Act as the general interface with the local Ambulance Trust, other Air Ambulance Trusts and NHS partners
  • Liaise with external agencies such as the CAA and all external aviation stakeholders
  • Oversee the management of all premises and have overall insight and responsibility for  all health and safety matters and risk assessments
  • Lead reviews of our operating model and compile business cases for change and future investment. 
  • Operational budget setting and cost management
  • Provide a full interface between the operational team and CAAT employees

Who are we looking for?

Potential candidates for this rare and exciting opportunity will need to have prior or current experience of working within either an NHS or Helicopter / HEMS environment. You will be an all rounder who has extensive project management experience. You will have experience of managing budgets,  premises and facilities and will have an understanding of health and safety in the workplace. You will be well organised, with excellent IT skills and be able to manage and motivate at all levels. You will have strong interpersonal skills and will thrive in a multi tasking and fast paced, innovative environment, adding to the enthusiasm and passion for the work of the Cornwall Air Ambulance on a day to day basis. 

If you are up to the challenge we want to hear from you.

Candidates should email a covering letter and CV to our retained consultant - Simon Bell  at Grays Search and Selection. or call him on  07766 714 951 for an initial discussion. Closing date for Applications will be Friday 19th November 2021

Apply now

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